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Last updated: November 2022
If
you are a California resident, please click for more information about your
specific privacy rights.
Your privacy is important to us. This Privacy Policy
describes our practice concerning to:
The personal information we gather on our website
The way we use personal information internally; and
Our policy regarding sharing your personal information with
others
We are committed to processing your information in
accordance with all applicable data protection laws and data protection codes
of conduct. We have implemented the practices set out in this Privacy
Policy for our website, www.logitech.uk.com,
https://uk.store.logitech.uk.com and dependent pages (the “Site”). We have
instructed our website administrator to include information regarding these privacy
practices anywhere on the Site where Personal Information is collected.
This policy addresses our privacy practices relating to our
employees, job applicants, visitors to the Site and registered users of the
Site. For purposes of this Privacy Policy, “Personal Information” means any
information that, by itself or in combination with other information,
identifies or can reasonably be used to identify an individual or household,
such as name, email address, IP address, telephone number, address, billing
information or date of birth. Personal Information does not include information
that is anonymized. The term “Processing” means any operation or set of
operations which is performed on Personal Information, whether or not by
automated means, such as collection, use, organization, storage, alteration or
destruction, disclosure, or transfer.
COLLECTING INFORMATION
Generally, you may browse the Site without directly
providing any Personal Information (though we may automatically collect certain
non-sensitive information as described further below, such as IP Address and
log information). However, we may ask that you provide information, including,
without limitation, personal information, at various times and locations
through the Site. For example, if you decide to register with the Site to
request information, you will be asked to provide information such as your name
and email address. When using forms on the Site to communicate with us, you may
choose to provide other Personal Information, such as your name, company name,
mailing address, phone number, and email address. We may collect and store any
Personal Information you input into the Site.
WHAT PERSONAL INFORMATION DO WE COLLECT?
Logitech Ltd. collects data in order to operate effectively
and provide you with information about our products and services. You provide
some of this data directly, such as when you complete the contact form on
this website; when you request a quotation; when you contact us by telephone;
when you request information at an exhibition or event; and when you subscribe
to our emails.
The data we collect about you depends on the context of your
interactions with Logitech Ltd., and the choices you make.
We may ask you to provide the following information:
Name and job title
Contact information including email address
Demographic information such as postcode, preferences, and
interests
Other information relevant to customer surveys and/or offers
We also collect other information you provide to us, and the
content of emails, voice messages, phone conversations, and other
communications you provide. For example, this includes information such as
feedback on our products and services; technical questions you ask us; and
information you provide for support purposes.
You have choices about the data we collect. When asked to
provide personal data, you may decline; however, if you choose not to provide
data that is necessary to provide a product or service, you may not be able to
use that product or service.
This website also collects usage information via Cookies.
For further information regarding cookies, please see our updated Cookie
Policy.
HOW WE USE PERSONAL INFORMATION
We may use the information collected and provided,
individually or in an aggregate form, in order to:
Contact you about the Site, Logitech products, news, and
promotions
Notify you about important changes to the Site;
Evaluate products or services we could offer to you;
Monitor or improve use of the Site;
Compare and otherwise use data entered by users for any
purpose including consulting, research and marketing;
Customize any advertising and content you see on the Site;
Provide specific information to you from us and/or our
affiliates; and
Send you promotional material from us and/or our affiliates.
We may store your information on 3rd party software
platforms such as (but not limited to), HubSpot, Survey Monkey, Mail Chimp; as
well as content management systems such as (but not limited to) WordPress and
Umbraco.
PERSONAL INFORMATION RETENTION
Personal Information will be stored for as long as the
information is required to fulfil our legitimate business needs or the purposes
for which the Personal Information was collected, or for such period as is
required by law.
LEGITIMATE INTEREST STATEMENT
Legitimate Interest means that Logitech may use your
personal data which you have provided to us to contact you about marketing
activities that we believe may be of interest to you. This is in accordance
with
GDPR Article 6(1)(f).
MARKETING COMMUNICATIONS
From time to time, Logitech Ltd. may send you information in
accordance with our legitimate interest statement.
This may relate to, but not limited to:
New products or product updates
Technical Resources
Events
You can choose to opt-out of these marketing communications
at any time. To do this, please click the “unsubscribe” button found at the
bottom of all marketing emails.
THIRD-PARTY SITES
The Site may contain links to other third-party sites. When
you click on one of these links you are visiting a website operated by someone
other than us and the operator of that website may have a different privacy
policy. We are not responsible for their individual privacy practices, so we
encourage you to investigate the privacy policies of such third-party operators.
GOOGLE ANALYTICS & HUBSPOT
HubSpot also uses “cookies” to analyse how you use the
website. Similar to Google Analytics, the information generated by the cookie
about your use of the site (including your IP address) are stored on a server
within the EU. Users can refuse the use of cookies, but as per Google Analytics,
this may also not allow you to use the full functionality of the website. If
you are opted-in to receiving communications from Logitech, these cookies help
us tailor content to your interests and ensure you are only receiving content
that is relevant to you.
Further information on HubSpot and their terms and
conditions of use and data privacy can be found at https://legal.hubspot.com/privacy-policy.
DISCLOSING PERSONAL INFORMATION TO THIRD PARTIES
We do not sell Personal Information about you to unrelated
companies for their independent use. However, we may share your Personal
Information with the categories of recipients described below:
Logitech Ltd.’s divisions, holding companies, subsidiaries,
and affiliates.
Third-party service providers or other entities that are
involved in the operation of the Site, help us provide you with our products
and services, and that otherwise support our relationship with you (such as
shipping or direct mailing organizations). In such cases, our agreements with
these third parties do not permit them to use or disclose Personal Information
for purposes other than fulfilling those services.
Law enforcement, government agencies, or other regulators to
comply with law or legal requirements, to enforce our agreements, and to
protect our rights and the property or safety of Logitech Ltd, our users, or
third parties.
Transactional parties if we, or some or all of our assets,
are acquired by another entity, including through a sale or in connection with
a bankruptcy.
Your employer or co-workers if you receive our products or
services in connection with your employment.
We may also share Personal Information that has been
anonymized or aggregated with third parties for any purpose.
CHILDREN
Our website is not intended for children under 13 years of
age. No one under the age of 13 may provide any information to us through the
Site. We do not knowingly collect Personal Information from children under 13.
If you are under 13, do not access, use, or provide any information on the Site
or on or through any of its features. If we learn we have collected or received
Personal Information from a child under 13 without parental consent, we will
delete that information. If you believe we might have any information from or
about a child under 13, please contact us by sending us an email at enquiries@logitech.uk.com, or by
writing to us at Logitech Ltd., Erskine Ferry Rd., Old Kilpatrick, Glasgow, G60
5EU, Scotland, UK.
DATA BREACHES
Whilst every effort and measure is taken to reduce the risk
of data breaches, we have dedicated controls and procedures in place for such
situations, along with the procedures that are required to make notifications
to the relevant Supervisory Authority and data subjects (where applicable).
PROTECTING PERSONAL INFORMATION
We take commercially reasonable steps to protect your
Personal Information when you transmit it from your computer to the Site and to
protect such information from loss, misuse, unauthorized access, disclosure,
alteration, or destruction. You should keep in mind that no Internet
transmission is ever 100% secure or error-free. In particular, e-mail sent to
or from the Site may not be secure, and you should therefore take special care
in deciding what information you send to us via e-mail. Where you use
passwords, ID numbers, or other special access features on this site, it is
your responsibility to safeguard them.
E-MAIL ADDRESSES
You should know that e-mail is not necessarily secure
against all forms of interception. If your communication includes sensitive
information about you or your company and you would prefer not to transmit this
information in this fashion, please contact us by post or telephone rather than
e-mail.
We collect email addresses that are: volunteered by the
visitor; through e-mail messages addressed to us or our employees; through
visitor responses via the “contact us” portion of the Site; or e-mail marketing
destination web pages and public events. We use e-mail addresses for marketing
purposes and to inform those interested in our products about events, products,
services, or other items of interest. We may also use e-mail addresses
volunteered by our visitors to register the visitor for an extranet account, to
process orders for brochures and other written materials, or otherwise to
respond to a visitor’s request.
YOUR INDIVIDUAL RIGHTS
With certain legal exceptions and limitations, you may
exercise the following rights. We will not discriminate against you, in any
manner prohibited by applicable law, for exercising these rights.
You have the right to request information about the
categories and specific Personal Information we have collected about you, the
sources of Personal Information, the purpose for collecting the Personal
Information, the categories of third parties to whom we have sold your Personal
Information or shared it for a business purpose and the types of Personal
Information sold or shared. You may also request information about any third
parties with whom we have shared your Personal Information for those third parties
direct marketing purposes. You may request this information at the
contact information above.
Deletion: You may request that we delete your Personal
Information.
Correction: You have the right to ask us to correct your
Personal Information
You may exercise these rights by emailing enquiries@logitech.uk.com, writing
to us at Logitech Ltd, Erskine Ferry Rd, Old Kilpatrick, Glasgow, G60 5EU,
Scotland, UK., making the request via our website at https://logitech.uk.com/contact/ or
by calling +44(0)1389 875444. We will respond to any such requests within
30 days of receipt.
COMMENTS AND QUESTIONS
We welcome comments and questions regarding this Privacy
Policy. Any such questions should be directed via e-mail to enquiries@logitech.uk.com.
Additionally, you may make your request in writing to, Logitech Ltd., Erskine
Ferry Rd., Old Kilpatrick, Glasgow, G60 5EU, Scotland, UK.
DECLARATION OF CONSENT
By submitting Personal Information and other information to
the Site, you consent to the Processing of such information in accordance with
the terms of this Privacy Policy.
You may withdraw this consent at any time by notifying us
at enquiries@logitech.uk.com,
or by writing to Logitech Ltd, Erskine Ferry Rd, Old Kilpatrick, Glasgow, G60
5EU, Scotland, UK.